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Do you have any questions about ordering? You can always contact our customer service at info@yepposoonsoo.com.

Our customer service answers messages on weekdays from Monday to Friday from 8 am to 5 pm.

Discount codes and gift cards can be added to the order at checkout.

The validity period of the discount codes is determined according to the Finnish time zone (Eastern European Standard Time, GMT+2).

All orders are normally collected and sent from our warehouse no later than the business day following the order. In the biggest cities in Finland, orders arrive even on the next business day, read more at the link.

We offer free delivery in Finland for orders over 45 euros* with Postnord and only €0.59 for orders over 50 euros* with Posti. *Order value after discounts. 

You can estimate the price of shipping costs with the Shopping Cart calculator. You can see the final delivery price at checkout.

Please note that the value of the gift cards does not add up to the minimum order amount that entitles you to free delivery.

We ship to all EU-countries. Sweden's own online store can be found at yepposoonsoo.se.

See regional delivery prices in the link or estimate the delivery price in the shopping cart.

In the EU area, taxes and customs fees are included in the order price.

All unopened products (excl. jewelry) have a 14-day right of return from when you have received the products.

We charge a processing fee of €6.99 for returns made by post.

The original delivery costs are at the customer's expense and are not refundable. For returns made outside of Finland, we also charge the shipping costs arising from the return.

Read more about return policies in the link.

We accept payment methods such as Klarna, online payment, bank card, credit card, invoice, MobilePay and PayPal.

All payment methods are available at the checkout and from the link.